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Complaints

If you would like to file a complaint with the Division of Consumer Protection, you may do so through the U.S. mail or by facsimile.  Your complaint will be screened to determine whether it is a matter that can be handled by us.  If it is something that we handle, your complaint will be assigned to an investigator who will determine what further action, if any, should be taken.  Please let us know if you do not get a response from us within thirty (30) days of our receipt of your complaint.

You may also use the Consumer Resource Guide to help determine the appropriate contact for a complaint.

Please contact the Department of Real Estate regarding any loan modification complaints.

Please contact the Department of Financial Institutions regarding Banking complaints.

File a Complaint    
File a Complaint with the Division

 

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consumerprotection@utah.gov  |  160 East 300 South   Salt Lake City, Utah 84111  |  Phone: 801-530-6601  |  Toll-Free: 1-800-721-SAFE  |  Fax: 801-530-6001